Salesforce.com , the enterprise cloud computing (https://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010” (Forrester Research, Inc., July, 2010). Service Cloud 2 scored highest among all vendors in the report for its strategy, and ranked high for its usability, time-to-value and product strategy.

According to the Report...

Together with the University of Duisburg-Essen in Germany, the SAP® University Alliances program and the SAP® Education organization have developed a program to extend an ancillary course in the enterprise resource planning application from SAP AG (NYSE: SAP), SAP® ERP, to students in emerging market countries in Europe, the Middle East and Africa (EMEA), allowing them to obtain an official SAP certification. The course, “Training ERP in 10 Days” (TERP10), will offer up to 300 participants the chance to acquire valuable SAP competencies during their time at university. This will enable students to enhance their career opportunities in emerging markets with strong demands for qualified SAP professionals...
 

Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

These acknowledgements follow recent placements for Microsoft Dynamics CRM among the Leaders in The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 (June 2010), The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) and the 2010 Magic Quadrant for CRM Customer Service Contact Centers...

By replacing dependence on Excel reporting with a QlikView-driven Business Analysis Portal, QlikTech customer Dynamex, a leading provider of same-day delivery and logistics services in the United States and Canada, has substantially increased its business visibility while eliminating an estimated 300 to 400 hours weekly in reporting tasks. The portal solution, which consists of seven dashboards for sales, operations and accounting, was deployed to more than 300 users in only three months, integrating and analyzing several million rows of data from the company’s Oracle E-Business and Siebel CRM systems and an internally developed operational system based on Java, JSP and Oracle...

Informatica Corporation (NASDAQ: INFA), the world’s number one independent provider of data integration software, today announced that Responsys, a leading global provider of on-demand email and cross-channel marketing solutions, is using the Informatica Platform to power data integration within its number one-ranked on-demand marketing solution.
The Informatica Platform enables the integration of high volumes of customer data within Responsys’ on-demand marketing solution. Customers use the data to create complex time- and behavior-driven marketing campaigns across multiple channels...

Teradata Corporation and ESRI announced that their new relationship will enable customers to integrate business and geospatial data in a single database, perform advanced analytics and deliver geospatial intelligence to business users to improve decision-making.
“The unique combination of geospatial power from ESRI and the marketing-leading Teradata database engine offers customers a new, advanced ability to solve business problems,” said Randy Lea, vice president, Teradata product and service marketing. “The new partnership makes it possible for customers to gain a business advantage by maximizing how they leverage geospatial and business information.”...

EMC Corporation, the world leader in information infrastructure solutions, today announced the latest version of the EMC® Documentum® Media WorkSpace, a digital asset management product that provides a highly dynamic, rich Internet application experience for marketing professionals. As the primary user interface for the EMC Documentum Brand Management Solution, Media WorkSpace provides an interactive experience for accessing marketing repositories to enable greater control and visibility over digital media...

MicroStrategy® Incorporated, a leading worldwide provider of business intelligence (BI) software, today announced that Alloso Technologies has launched its new iPhone® app for the hospitality industry using MicroStrategy Mobile™. Alloso Technologies is a software development and consulting company providing hoteliers and the hospitality industry with solutions to help them manage and improve the performance of their portfolios.
Alloso’s new iPhone app displays an information dashboard that enables hotel managers and executives to access real-time information, including P&L data, budget comparisons,...

Information Builders, the independent leader in operational business intelligence (BI) systems, today announced that Siemens has chosen WebFOCUS as its global front-end BI solution for new reporting applications and will add the BI platform to its list of standard platforms.
Siemens decided on Information Builders' WebFOCUS after an extensive and careful selection process. Siemens will deploy the front-end BI solution in pilot projects in an initial phase, before rolling it out across the group in a process designed to meet individual requirements...

Midmarket companies are increasingly seeking higher profits from bottom-line cost savings produced by procurement and sourcing functions. As such, SAP AG (NYSE: SAP) announced new supplier relationship management (SRM) functionality for SAP® Business All-in-One solutions to help enable midsize companies to effectively optimize procurement and sourcing processes, reduce costs and automate supplier collaboration. By combining comprehensive, preconfigured functionality from the SAP® Supplier Relationship Management (SAP SRM) application and SAP Business All-in-One, midsize companies can now manage procure-to-pay processes in one unified solution...