Salesforce.com, the enterprise cloud computing (https://www.salesforce.com/cloudcomputing/) company, today announced it has garnered four CRM Market Awards from CRM magazine for the second year in a row. In addition to winning the Sales Force Automation Market Award, salesforce.com took home all three CRM Suite categories, winning the Enterprise Suite CRM, Midmarket Suite CRM and Small-Business Suite CRM Awards. This year’s accolades help to further validate salesforce.com’s leadership in CRM: with last year’s historic sweep, it was the first time in the history of the awards that a company won in all three of the CRM Suite categories for two consecutive years...

IBM and Unica Corporation (NASDAQ: UNCA) today announced they have entered into a definitive agreement for IBM to acquire Unica in a cash transaction at a price of $21 per share, or at a net price of approximately $480 million, after adjusting for cash. A publicly held company in Waltham, Mass., Unica will expand IBM's ability to help organizations analyze and predict customer preferences and develop more targeted marketing campaigns...

IBM and North Carolina State University today announced a new project that matches university-invented technologies and scientific advancements with global business opportunities. The project is designed to encourage economic growth and get new inventions from NC State researchers into the marketplace quickly...

IBM today announced the acquisition of Datacap Inc., a privately-held company based in Tarrytown, NY. Datacap is a leading provider of software that enables organizations to transform the way they capture, manage and automate the flow of business information to improve business processes, reduce paper costs or manual errors and meet compliance mandates. Financial terms were not disclosed...

Salesforce.com , the enterprise cloud computing (https://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010” (Forrester Research, Inc., July, 2010). Service Cloud 2 scored highest among all vendors in the report for its strategy, and ranked high for its usability, time-to-value and product strategy.

According to the Report...

Together with the University of Duisburg-Essen in Germany, the SAP® University Alliances program and the SAP® Education organization have developed a program to extend an ancillary course in the enterprise resource planning application from SAP AG (NYSE: SAP), SAP® ERP, to students in emerging market countries in Europe, the Middle East and Africa (EMEA), allowing them to obtain an official SAP certification. The course, “Training ERP in 10 Days” (TERP10), will offer up to 300 participants the chance to acquire valuable SAP competencies during their time at university. This will enable students to enhance their career opportunities in emerging markets with strong demands for qualified SAP professionals...
 

Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

These acknowledgements follow recent placements for Microsoft Dynamics CRM among the Leaders in The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 (June 2010), The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) and the 2010 Magic Quadrant for CRM Customer Service Contact Centers...

By replacing dependence on Excel reporting with a QlikView-driven Business Analysis Portal, QlikTech customer Dynamex, a leading provider of same-day delivery and logistics services in the United States and Canada, has substantially increased its business visibility while eliminating an estimated 300 to 400 hours weekly in reporting tasks. The portal solution, which consists of seven dashboards for sales, operations and accounting, was deployed to more than 300 users in only three months, integrating and analyzing several million rows of data from the company’s Oracle E-Business and Siebel CRM systems and an internally developed operational system based on Java, JSP and Oracle...

Informatica Corporation (NASDAQ: INFA), the world’s number one independent provider of data integration software, today announced that Responsys, a leading global provider of on-demand email and cross-channel marketing solutions, is using the Informatica Platform to power data integration within its number one-ranked on-demand marketing solution.
The Informatica Platform enables the integration of high volumes of customer data within Responsys’ on-demand marketing solution. Customers use the data to create complex time- and behavior-driven marketing campaigns across multiple channels...

Teradata Corporation and ESRI announced that their new relationship will enable customers to integrate business and geospatial data in a single database, perform advanced analytics and deliver geospatial intelligence to business users to improve decision-making.
“The unique combination of geospatial power from ESRI and the marketing-leading Teradata database engine offers customers a new, advanced ability to solve business problems,” said Randy Lea, vice president, Teradata product and service marketing. “The new partnership makes it possible for customers to gain a business advantage by maximizing how they leverage geospatial and business information.”...