Information Builders' Customers Achieve Rapid ROI Using WebFOCUS and iWay Software
Plus Relocation Services, Inc. and International Car Operators Realize ROI Upwards of 424 Percent With BI and Integration
Information Builders, the independent leader in operational business intelligence (BI) and integration solutions, today unveiled financial returns and future savings metrics on two recent customer implementations, Plus Relocation Services, Inc. (PLUS) and International Car Operators (ICO). As a result of each project, both PLUS and ICO have improved productivity, reduced costs, gained new customers, and more easily retained existing customers.
"One of the consistent success factors in each implementation is how the companies made data available to a wide number of users, not simply back-office analysts with BI capabilities," said Gerald Cohen, CEO and president of Information Builders. "When companies make BI part of their DNA, and in the case of PLUS, spread to external users, the implementation payback time is extremely quick. And as we've seen with ICO, the use of iWay helping workers become more productive and accurate in responding to customers creates up-selling and cross-selling opportunities...