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Software IT
Power BI is Microsoft's solution for data analysis, which falls into the category of self-service Business Intelligence. It is suitable for the business user who wants to perform their own analyses, independently of the IT department, and share them with other members of the organisation...
Pega's process automation platform, available both in the cloud and for installation on a web server (based on JAVA) and databases from different vendors, offers RPA (Robot Process Automation), Case Management and BPM (Business Process Management) capabilities, and low-code application development.
The main areas covered by Pega's solutions are:
- Customer Engagement (Pega Customer Decision Hub)
- Decision engine with Artificial Intelligence technology
- Customer Service (Pega Customer Service)
- Solutions with real-time AI capabilities and desktop automation to simplify service.
- Sales Automation (Pega Sales Automations)
- Sales automation with AI technology.
- Customer attraction and onboarding, with Pega Client Lifecycle and Pega Know Your Customer.
Salesforce is a cloud-based CRM platform that can provide business departments such as marketing, sales, customer service and e-commerce with a unified view of their customers in one integrated platform.
