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Pega's process automation platform, available both in the cloud and for installation on a web server (based on JAVA) and databases from different vendors, offers RPA (Robot Process Automation), Case Management and BPM (Business Process Management) capabilities, and low-code application development.
The main areas covered by Pega's solutions are:
- Customer Engagement (Pega Customer Decision Hub)
- Decision engine with Artificial Intelligence technology
- Customer Service (Pega Customer Service)
- Solutions with real-time AI capabilities and desktop automation to simplify service.
- Sales Automation (Pega Sales Automations)
- Sales automation with AI technology.
- Customer attraction and onboarding, with Pega Client Lifecycle and Pega Know Your Customer.
Oracle Database delivers performance, scalability, reliability and security in both on-premise and cloud deployments.
Oracle Database 19c is the current long-term release, which also provides the highest level of release stability and the longest time frame for support and bug fixes.
Oracle Database 21c, the most innovative release, provides a preview of numerous enhancements and new features. It includes enhanced multi-model support through Javascript in the database and native blockchain tables, as well as improvements in multiple workloads such as AutoML and fragmentation enhancements that will be included in future long-term releases.
