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Salesforce.com's Service Cloud 2 Ranked a Leader by Independent Research Firm
Salesforce.com , the enterprise cloud computing (https://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010” (Forrester Research, Inc., July, 2010). Service Cloud 2 scored highest among all vendors in the report for its strategy, and ranked high for its usability, time-to-value and product strategy.
According to the Report...