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If your business strongly relies on close interaction with your potential clients, you must ensure that your eCommerce website or a mobile app has a good user experience (UX) due to:
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SEO rankings improvement
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Forming a good first impression and creating credibility
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eCommerce website or mobile app usability increase
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Possibility to build loyalty and increase customer retention rate.
If you want to know more about UX design and its importance for eCommerce business, please read the article What are Best UX Practices for the eCommerce Industry and Why They are so Important
