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Pega's process automation platform, available both in the cloud and for installation on a web server (based on JAVA) and databases from different vendors, offers RPA (Robot Process Automation), Case Management and BPM (Business Process Management) capabilities, and low-code application development.
The main areas covered by Pega's solutions are:
- Customer Engagement (Pega Customer Decision Hub)
- Decision engine with Artificial Intelligence technology
- Customer Service (Pega Customer Service)
- Solutions with real-time AI capabilities and desktop automation to simplify service.
- Sales Automation (Pega Sales Automations)
- Sales automation with AI technology.
- Customer attraction and onboarding, with Pega Client Lifecycle and Pega Know Your Customer.
Power BI is Microsoft's solution for data analysis, which falls into the category of self-service Business Intelligence. It is suitable for the business user who wants to perform their own analyses, independently of the IT department, and share them with other members of the organisation...
GoToMeeting is a highly effective and easy-to-use video conferencing platform. With a wide variety of collaboration options, including screen sharing, real-time chat and meeting recording, GoToMeeting is a valuable tool for professionals who need to hold efficient and productive meetings.