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Zoho CRM is a Customer Relationship Management software used in SaaS mode. It is a Cloud application, easy to configure and use, and pay by monthly subscription. The price of the Zoho CRM subscription is per user, and the fee depends on the mode of use, or the functionalities that are used.
There is a free subscription with no time limit for 3 users that is perfectly functional as a basic CRM in Cloud mode. For small organisations this free version may be sufficient, and the functionality can always be extended if necessary...
Tableau is an extremely versatile business analytics software that allows you to directly connect to multiple data sources and quickly create analytical reports and dashboards without the need to implement a metadata layer. This facilitates the direct use of the analytical tool by analysts and business users, minimizing dependence on the IT department...
Oracle's Business Intelligence Suite, better known as OBI, is a complete BI and analytics platform.
Oracle's data integration software or ETL allows feeding the metadata layer of OBI, which supports different sources, both relational databases and ESSBASE cubes, or even Big Data systems such as Apache Hadoop...