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Pega's process automation platform, available both in the cloud and for installation on a web server (based on JAVA) and databases from different vendors, offers RPA (Robot Process Automation), Case Management and BPM (Business Process Management) capabilities, and low-code application development.
The main areas covered by Pega's solutions are:
- Customer Engagement (Pega Customer Decision Hub)
- Decision engine with Artificial Intelligence technology
- Customer Service (Pega Customer Service)
- Solutions with real-time AI capabilities and desktop automation to simplify service.
- Sales Automation (Pega Sales Automations)
- Sales automation with AI technology.
- Customer attraction and onboarding, with Pega Client Lifecycle and Pega Know Your Customer.
Creatio is a global software company that offers a leading low-code platform for process management and CRM.
Its products can be used with on-premise installation or as a cloud service.
The Creatio CRM offer is mainly structured around 3 solutions:
- Creatio Marketing
To optimise interactions throughout the customer journey.
- Sales Creatio
To accelerate the entire sales cycle, from lead to recurring sale.
- Service Creatio
To optimise customer interactions and accelerate service delivery
The Hadoop software library is a framework that enables distributed processing of large datasets using clusters of computers or servers, using simple programming models.
Hadoop is designed to scale easily from single server systems to thousands of machines...
