One of the key phases in any Business Intelligence project and in particular the definition of Dashboard is the identification of KPIs (Key Performance Indicators). These metrics that quantify objectives are closely linked to business processes that measure, but there are standard libraries that proposed KPI's and that can help us to define it better.
One of them is: https://www.kpilibrary.com/
This library classifies KPI's by sector and business process. Logically, it is necessary to land and adapt to specific business process and performance targets to be achieved at estrategical level, but can be of great help and give ideas to propose indicators derived from those proposed.
Example:
Within the area of human resources and in particular the formation processes, proposes more than 30 KPIs, as shown:
Average number of training hours per employee
Average costs per employee training
Percentage of on-line courses
Percentage of budget dedicated HR to training
etc ...
Also proposed a third classification based on frameworks such as ITIL, PMBOK, COBIT, PRINCE2, etc. ..
Obviously the identification of KPI's is a common problem in organizations and it's logical that libraries, standards and classifications that we can based in and we can be of great help already exist.
