Managing the TCO of Business Intelligence:
How to Identify and Control Hidden Costs
- Best-in-Class companies spend, on average, ten-times less on BI solutions per user than Laggard organizations
- Best-in-Class companies deliver 75% of their BI projects on-time, compared with 44% for the Industry Average and only 18% for Laggards
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Best-in-Class companies deliver 84% of their BI projects on-budget, compared with 58% for the Industry Average and only 25% for Laggards
As the business world slowly recovers from the global financial crisis, there is an even higher premium placed on resource optimization. When it comes to business intelligence (BI) and analytical capability, companies are increasingly looking for ways to leverage their time, financial resources, and human capital more efficiently to support better, more timely decisions. To this end, many organizations are adopting a total cost of ownership (TCO) strategy for BI that promotes a holistic view of their BI expenditure encompassing up-front, ongoing, and hidden costs in their entirety. The research shows that Best-in-Class companies are maximizing the impact of their BI solution by enabling more users, delivering BI projects on-time and on-budget, and ultimately driving a lower cost-per-user of BI capabilities. This benchmark report is based on factual data collected from 401end-user organizations globally.
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