Increasingly, cities are using location-based technology to bring efficiency to their operations and improve the customer experience. They are using IBM software to get both a bird's eye view of their city infrastructure -- roads, buildings and waterways -- as well as insight into their operations underground or on the street of the pipes, wires, street lights, electrical meters, storm drains and other assets that make up a city's infrastructure. Some cities are using embedded sensors to detect faulty pipes or broken streetlights to automatically generate a work order for maintenance staff..