IBM today announced the acquisition of Datacap Inc., a privately-held company based in Tarrytown, NY. Datacap is a leading provider of software that enables organizations to transform the way they capture, manage and automate the flow of business information to improve business processes, reduce paper costs or manual errors and meet compliance mandates. Financial terms were not disclosed...

Salesforce.com, la empresa líder de cloud computing, acaba de anunciar su posicionamiento como líder en el informe The Forrester Wave™.
El informe indica que Salesforce ha crecido rápidamente ofreciendo las soluciones CRM a través del modelo SaaS. La estrategia de la compañía se centra en ayudar a las empresas a implementar soluciones empresariales de manera rápida, reduciendo al mínimo sus riesgos de TI en general y costes de implementación...

Salesforce.com , the enterprise cloud computing (https://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010” (Forrester Research, Inc., July, 2010). Service Cloud 2 scored highest among all vendors in the report for its strategy, and ranked high for its usability, time-to-value and product strategy.

According to the Report...

Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

These acknowledgements follow recent placements for Microsoft Dynamics CRM among the Leaders in The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 (June 2010), The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) and the 2010 Magic Quadrant for CRM Customer Service Contact Centers...

La Fundación Germán Sánchez Ruipérez, a través de su Centro Internacional de Tecnologías Avanzadas (CITA), e IBM anuncian la puesta en marcha de una solución educativa en modo cloud computing. Dicha plataforma está siendo utilizada por los alumnos de los Packs de Verano, niños de entre 7 y 13 años, que el CITA organiza en Peñaranda de Bracamonte, Salamanca.

El funcionamiento de la solución es muy sencillo: el alumno, desde cualquier dispositivo con acceso a Internet, puede entrar en un sitio web en el que se le asigna de forma automática un ordenador virtual -que físicamente está ubicado en un centro de proceso de datos independiente- y desde el que tendrá acceso a todas las aplicaciones y contenidos del campus virtual. Esta solución, al no estar ligada a un dispositivo tecnológico específico, como, por ejemplo, los ordenadores portátiles, proporciona mayor flexibilidad al alumno, ya que puede acceder a la plataforma desde cualquier lugar. Asimismo, permite reducir los costes evitando la necesidad de adquirir nuevos equipos y, también, posibilita que el profesor pueda centrarse en los contenidos educativos sin tener que preocuparse de las cuestiones tecnológicas...

By replacing dependence on Excel reporting with a QlikView-driven Business Analysis Portal, QlikTech customer Dynamex, a leading provider of same-day delivery and logistics services in the United States and Canada, has substantially increased its business visibility while eliminating an estimated 300 to 400 hours weekly in reporting tasks. The portal solution, which consists of seven dashboards for sales, operations and accounting, was deployed to more than 300 users in only three months, integrating and analyzing several million rows of data from the company’s Oracle E-Business and Siebel CRM systems and an internally developed operational system based on Java, JSP and Oracle...