information management

Information management, knowledge management and quality management at organizations

By Lic. Lourdes Aja Quiroga.

Abstracs: The different meanings of the terms information management, knowledge management, and quality management are analyzed; as well as their relation to the information institutions activities. It is demonstrated that the existence of one of them implies the presence of the others, if the information institution is considered as an organization of knowledge and excellence.

Subject headings: MANAGEMENT CAPACITY; INFORMATION CENTERS; INFORMATION SCIENCE, QUALITY MANAGEMENT

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